Service

Custom AI Agents

Enterprise-grade AI agents that take real actions across your CRM, documents, and tools — with the governance and auditability to run safely in production.

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Overview

What it is.

A custom AI agent is a purpose-built system that can reason over a goal and take multiple actions across your tools to accomplish it — updating records, drafting documents, triggering workflows — rather than just answering questions. DG Tech AI builds agents with the governance, permissions, and audit trails enterprises need to trust them in production.

Capabilities

What you get.

01

Takes real actions

Agents read and write to your CRM, documents, and apps to actually complete work — not just chat about it.

02

Governed and auditable

Every action is permissioned and logged, with human-in-the-loop approval where the stakes are high.

03

Grounded in your data

Retrieval over your knowledge base keeps decisions accurate and explainable.

04

Built to your workflow

We design each agent around a specific, high-value job to be done and its success metrics.

Why DG Tech AI

Built to last.

FAQ

Questions, answered.

What is a custom AI agent?

It's an AI system built for your business that can take a goal and complete it by taking multiple actions across your tools — like updating a CRM, generating a document, or triggering a workflow — with oversight and logging.

How is an agent different from a chatbot?

A chatbot answers questions. An agent takes actions to complete tasks, chaining multiple steps together across your systems to reach an outcome.

How do you keep agents safe in production?

We add permissions, human-in-the-loop approvals on sensitive actions, monitoring, and complete audit trails, so agents are governed and reviewable.

What does a custom agent cost?

It depends on the number of actions and integrations. We scope a fixed price after a free audit of the workflow you want automated.

Can it integrate with our existing systems?

Yes. Agents connect to your CRM, document stores, databases, and internal tools through APIs and secure integrations.

Related

Explore more.

Ready to put AI to work?

Book a free 30-minute automation audit. You'll leave with three specific opportunities and their projected payback — whether or not we work together.

Book your free audit call